People at the centre
Every conversation starts with the experience of the person living in the home.
PEOPLE FIRST. HOME ALWAYS.
A better
everyday,
at home.
Your home. Your everyday. You matter.
Thoughtful services for tenants, delivered
in partnership with housing providers.
An independent approach.
A shared focus on people.
A shared focus on people.
More than a place to live.
A place to feel at home.
A place to feel at home.
BUILT AROUND YOUR COMMUNITIES
Social & exempt housing
Shared homes & HMOs
Transitional housing
THE ENSISTAR APPROACH
Good homes start
with people.
A home is more than the space around you. It’s how you feel when you’re there.
Ensistar works alongside housing providers to offer tenant-focused services that bring care and consideration to everyday living. Our focus is simple: helping you feel valued in the place you call home.
What Ensistar means for youConsidered, from day one
A thoughtful approach that respects each home, each provider and each individual.
Better, together
Independent services delivered in partnership, with a shared focus on everyday living.
FAMILIAR PLACES. A FRESH PERSPECTIVE.
FOR TENANTS
Feel settled.
Feel valued.
Feel at home.
Whether you’re settling into a new place or already feel at home, Ensistar is here with you in mind. We work with your housing provider to bring a friendly, thoughtful approach to everyday living — with your comfort, dignity and independence at the centre.
Your experience matters
Respect for your home and your independence
A little more confidence in everyday living
New to Ensistar? Your housing provider can tell you what’s available at your home and how to get started.
Your questions, answeredFOR HOUSING PROVIDERS
Your properties.
Our shared purpose.
A professional partner for organisations that put their tenants first.
From shared homes to transitional accommodation, Ensistar offers an independent tenant services partnership shaped around your housing setting. We work with you to understand your priorities and explore an approach that fits.
Explore a partnership01
Social & exempt housing
A considered partnership for providers with people at the heart of their purpose.
02
Shared homes & HMOs
A tenant-focused approach that recognises the everyday experience of shared living.
03
Transitional housing
A thoughtful perspective on home during a period of change.
LET’S BUILD SOMETHING BETTER
A partnership.
Made personal.
It starts with understanding your organisation and the people you house.
Let’s get to know you
Tell us about your properties, your tenants and what matters to your organisation.
Find the right fit
We’ll explore how Ensistar can work alongside your team and agree the details together.
Move forward together
Build a working relationship around a shared ambition: a better everyday experience at home.
A LITTLE MORE CLARITY
Good questions.
Simple answers.
What is Ensistar?
Ensistar is an independent tenant services company. We work alongside housing providers with a focus on the everyday experience of people living in their properties.
Who does Ensistar work with?
Our partnership approach is for organisations operating social and exempt housing, shared homes and HMOs, and transitional accommodation.
How can our organisation get involved?
Start a conversation with us about your housing setting and priorities. We can then explore a suitable partnership and discuss the details directly.
I’m a tenant. How do I get started?
Ask your housing provider whether Ensistar is available at your home. They can explain the arrangements for your property, how to get started and who to contact if you have a question.
I’ve just moved in. Is Ensistar for me?
If your housing provider works with Ensistar, ask them to introduce you to the arrangements at your new home. Whether you’ve just arrived or have lived there for a while, your everyday experience matters to us.
Where can I ask a question about my home?
Speak to your housing provider or the contact they have given you for Ensistar. They can help you find the right person for your question and explain what applies at your property.
Is Ensistar my landlord?
Ensistar provides tenant services in partnership with housing organisations. Your landlord or housing provider remains your point of contact for your tenancy arrangements.
START A CONVERSATION
Better living.
Begins together.
Let’s explore what a partnership could look like for your organisation and your tenants.
Here as a tenant?
You’re in the right place. Start with our tenant information to learn about Ensistar, then speak to your housing provider about the arrangements at your home.
Explore information for tenants
You’re in the right place. Start with our tenant information to learn about Ensistar, then speak to your housing provider about the arrangements at your home.
Explore information for tenants